Behind the Scene Girls

Package Summary

Includes: EVENT TYPE 1, EVENT TYPE 2, EVENT TYPE 3, and Reservation fee

You have been booked and reserved for your event dates. This is a contract confirming payment of your reservation fee and the booking of your event. This contract covers the cost of travel for all events listed within this contract. Your signature of this contract is your agreement to the terms below. You will receive a confirmation email of your signing of this contract listing the terms you agreed to today. 

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Bride Name:

Event Dates:

1. Event 1 Name - Event 1 Date - Event 1 Total

2. Event 2 Name - Event 2 Date - Event 2 Total

3. Event 3 Name - Event 3 Date - Event 3 Total

Travel Fees:

Total Reservation Fee:

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Payment Terms

100% of Reservation Fee is due one date of booking.

Reservation Fee will be sent via invoice to your email.

Payment for all services is expected on or before the day of the event. 

I agree to provide BTSG with complete payment for all of my services listed on my invoice of services that was provided to me before the day of services.

We accept cash and card for payment options. We do not accept check payments.

Credit card payments are subject to a 7% card fee. 

All credit card processing, and invoice payment is done through Square, Inc. [US]​. 

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Reservation Fee/Refund Policy

Please be advised that a reservation fee is required for all multi-event booking reservations before any trials have been performed. Your date has not been booked until we receive payment and a signed contract.

You will receive an invoice for your reservation fee, via the email you use to sign this contract, and it is expected to be paid within 3 days to reserve your day.

Your day will have a temporary hold for 3 days after signing this contract to reserve us for your event. After 3 days your day will become available to other inquiries. 

This fee is not a deposit for services.

This fee does not cover the cost of the trial. 

This fee is not refundable as it covers traveling, booking fees, and places a hold on multiple days throughout the booking season.

In the event that we have extenuating circumstances that prevent us from servicing your event, you will be issued a full refund of the reservation fee, and we will do our best to set you up with a new beauty team. 

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Trials

All trials are on-site, whether you would like to do so at your house or someone else's is up to you, but we travel to you for the trial as well. 

Trials are not required, however are recommended, so that we get a chance to look at and get a feel for your hair and skin type.

If a trial is being made for each event, the first trial will be full price, and additional trials will receive $20 off. All trials must be booked in advance. Payment for additional trials is due at first trial. 

A virtual trial will take place should you opt out of a trial.

The Reservation Fee does not cover the cost of the trial. 

Trials are non-refundable. 

Gratuity is expected to be paid for trials as well. A service is still being performed, therefore a gratuity is expected to be paid

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Cancellation Policy

All scheduled services (on the day of the event) MUST be paid for.

Any services cancelled day of, will still need to be paid for except under extenuating circumstances. 

Any changes in events after booking is subject to a price change and cancellation fee as this booking was made with a set number of events to take place. 

Weddings and other scheduled events cancelled with less than 2 months before the event date are subject to a $150.00 cancellation fee.

Client services cancelled with less than 1 month before the wedding date are to be paid for, and will be charged whether the client receives the services or not.

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Collecting Unpaid Payments

A valid credit card number will be required for all bookings, either via phone call, in person at the trial, or being automatically saved from credit card transactions at the trial.

By signing this contract, you agree to allow us to charge your credit card only in the event of cancellations after the 1 month deadline, for the 2 month cancellation fee and if services are completed and you have not provided us with payment.

Credit card numbers will be saved within our processing software, Square, Inc. [US].

You can view Square's full security policy for encryption and fraud-protection here.

Refusal to save a credit card on file with us will be deemed as a breach of contract and allow BTSG to terminate the contract and/or seek legal remedies. 

Before any charges (cancellations after the 1 month deadline, 2 month cancellation fee, and unpaid services) are made, you will be made verbally aware (at time of event) or will receive an email stating that we will be charging the card on file to collect any unpaid payments.

We will take all measures possible to inform you of any unpaid balances, and give you an appropriate time to make a payment before the card on file is charged. 

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Event Terms

Preparation: All clients should have clean, dry hair and faces at the time of their appointment.

​Clients are to show up with DRY hair, unless otherwise discussed with a team coordinator. Clients who arrive with wet hair, without being scheduled for it, will be subject to a $25 blow drying fee.

All clients should arrive on time for their scheduled appointments as to not mess up other appointments as the day is on a schedule.

Clients more than 10 mins late for their appointment, forfeit their appointment time until everyone else has been worked on.

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Final Invoice of Services: A final invoice will be sent 1 month before each event date. All services listed on the invoice are to be paid for and cannot be cancelled after this point. You will still be held responsible for all services on this invoice regardless if the client receives them or not. Any changes in services must be for an equal or greater value. If changes are to be made, final list of services must be submitted at least 1 month prior to the wedding.

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Event touch ups: In the event that you would like our team to stay after services for touch ups, there will be a $45 fee per technician scheduled for your event. (ex. If you have 3 technicians providing services for your event the cost of the event touch ups will be $135.)

The $45 rate for event touch ups is for a 2 hour wait period. If we need to wait longer than 2 hours for the touch ups to be completed, it will be subject to a higher fee. Please discuss further with us about wait times and pricing. 

Event touch ups must be discussed and planned before the day-of event.

Event touch ups booked day-of the event may not be honored as we may not have the time in our schedules. 

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Gratuity: Is expected to be paid to each individual technician from each client themselves.

The amount of gratuity for each service is upon client discretion, however is required for each service. 

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Parking: Is expected to be paid by the client if totals over $5.00. (Ex. Parking Garage, Hotel Garage, Meter Parking)

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Permissions: I give BTSG permission to photograph me and all other guests reserved with my party and allow them to use these photographs on their website, Facebook page, and future marketing of their business. 

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Acknowledgements/Waiver of Liability

I understand that it is my responsibility to let my technician know of any sensitivities or allergies that I or any of my party members have prior to the day of booking. 

I understand that the use of makeup and hair products, such as, but not limited to, eye and face powders, and hair sprays and gels may have varying effects based on my skin sensitives such as redness, burning, and swelling of the skin, as such, I agree to hold BTSG harmless. 

I acknowledge that I have read this contract and Waiver of Liability carefully and understand its meaning and I am voluntarily releasing the above named parties from these liabilities arising out of my booking of their services. 

*Last edited on 12/18/2017

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